Pay Your Bill Online
Interim Solution for Online Payments
(June 10, 2024) — We are working diligently to replace the online payment system that was targeted in the ChangeHeathcare cyberattack. Until a new system is in place, we are pleased to offer a simple, web-based portal for your payment needs. To pay your bill online, visit this secure link.
Online Payment Portal Unavailable Due to Network Interruption
(May 7, 2024) — Change Healthcare/Optum, a UnitedHealth Group subsidiary, suffered a cyberattack on its claims and payment infrastructure, which handles 50 percent of all medical claims in the U.S. 纽约医院 is among tens of thousands of physicians, 牙医, 药店, and hospitals impacted by the outage. Change Healthcare supports all aspects of patient billing for 纽约医院, including our online payment portal.
While UnitedHealth Group is making progress in mitigating the impact on consumers and care providers, there are still service delays. 纽约医院 is working diligently to restore online payment services. For the latest updates, visit UnitedHealth Group’s Change Healthcare Cyber Response page.
(February 26, 2024) — 纽约医院 was informed late last week that Change Healthcare is experiencing a network interruption related to a cyber security issue. Change Healthcare’s security experts are working to address this matter. Change Healthcare is widely used to connect web-based payment solutions like the one 纽约医院 uses. Because of this, 纽约医院 patients are not currently able to use the Web portal to submit payments. The Change Healthcare incident occurred outside of 纽约医院’s environment and, based on our analysis, did not directly impact patient data.
We are uncertain as to how long this outage is expected to last, but we are actively monitoring the situation and will provide additional updates. We apologize for any inconvenience this may cause. If you have any questions, please call 纽约医院 at (207) 351-2398 for more information.
纽约医院 offers online payment options for your billing needs. Please visit this secure link. Please note, we do not currently accept online payment for HOME CARE services. We apologize for the inconvenience.
Do you have a question about your 纽约医院 bill?
Get answers by calling or e-mailing our 计费 Office! Our friendly staff will gladly assist you. 呼叫 (207) 351-2398 for more information or e-mail [email protected].
Credit Card Refund Policy
In the event a patient is owed a refund, the refund will be tendered to the customer, upon verification, by crediting the original credit card or by mailing a refund check. All requests are handled in a timely manner.